You will receive a confirmation of purchase email shortly after registering. Be sure to check your spam folder if you do not receive an email. Once your order has shipped, you will receive another email with a USPS Tracking number so you can track your order. We ship all medals via USPS mail. If the total weight of your order is 16 oz or less, they are shipped via First Class mail. If the weight is more than 16 oz, we will ship them via Priority Mail. Due to the cost of international shipping, we will charge a fee $7.95 for Canada & Mexico, and $10.95 for European countries. ALL shipping fees are waived if your order is over $75.

PLEASE NOTE that if you are ordering from outside the United States your local post MAY charge you a customs fee. This fee is NOT assessed by Medal Chasers and is not part of our shipping and handling charges. Please refer to your local post for any questions regarding customs charges.

ALL Sales are final! All medals are carefully inspected and shipped in bubble mailers to protect your purchase during transit. Medal Chasers, LLC is not responsible for damage that occurs in transit. Occasionally, due to unexpected demand for a specific race or manufacturing delays beyond our control, there may be slight delays with mailing. We will communicate these on each race's registration page and our Facebook page as soon as we are aware of the delay. 

A Medal Chasers virtual run/walk event can be completed anytime and anyplace. You can sign up anytime as long as medals are available. Regardless of when the medal is sold, a portion of the proceeds will go to the featured charity of that race. We host our events on our Medal Chasers Facebook page, so please join us there for motivation and support. Connect with us on Twitter and Instagram as well!

All artwork and designs are the property of Medal Chasers, LLC. Purchasing of the medal does not transfer or confer rights of reproductions. All rights are reserved Medal Chasers, LLC © 2016-2023.